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How do I submit a picture/image infringement claim?

If your product picture has been copied and published by other members on Alibaba.com without your consent, you may submit your complaint online according to the steps below:
1) Click “Report Suspicious Activity” on the product detail page of the alleged product on Alibaba.com

2) Sign-in with your admin account.
3) Choose the report type as "Report image copyright infringement" under "Product Information Violation".

3)  Upload your original product photo then add a description to support your complaint. For example, information related to your original picture, such as:
  • the date it was taken
  • the place where it was taken
  • the photographer’s or copyright owner’s name
  • a link where we could check the original picture.

 4.        Click “Submit” after you have provided all the required information. You will get response with 3 business days after you submit the case.

If you have other intellectual property infringement complaints (eg. patent infringement, trademark infringement), please submit in the Aliprotect system.

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