What protection I can get through Trade Assurance Sample Order?
In any of below scenarios, you can apply for refund for the Trade Assurance Sample order:
（1）The seller ships out products later than agreed Shipment Date or did not ship out the products at all.
（2）The seller failed to provide valid documentation in support of change of ownership of the Products to the buyer.
（3）The seller failed to provide valid documentation including but not limited to corresponding invoice (or certification) in support of delivery, or commits any other material breach of the Trade Assurance Sample Purchase Contract, either scenario resulting in a material damage to the value of the Samples or the commercial objective known or should be known to both seller and buyer becoming unachievable.
Please note that Alibaba does not accept quality complaints from the buyer in relation to the Trade Assurance Sample Order, except where the buyer is able to provide evidence that in relation to the Trade Assurance Sample Order, the seller has committed a material breach of contract as a result of malicious fraud.
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