Payment record shows money unsuccessfully deducted, but I found money already deducted from my bank account. Why?
The payment record shows money was unsuccessfully deducted (payment failed) but found money has been deducted from your bank account, it's because sometimes the payment has been deducted from your bank account first, but later this payment failed due to some reason, like for security reasons, insufficient fund, incorrect bank account info, etc., and Alibaba.com sends the failure notification email to both buyer and supplier.
Later, money will be returned to your bank account. For example, money will be returned to your account in 2-3 working days after money deducted via e-checking, and in 2-4 workings days via Credit Card.
Is this information useful?