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How to check the status of the Trade Assurance order refund?

To check the status of the Trade Assurance order refund, please follow the steps below.

1. Please go to the All Orders section of My Alibaba.

 

2. Please search the order and click on the 'view refund application button, and it goes to the refund detail page.

 

3.  The dispute detail page shows the 'Refund Status'. Also, you can see the refund method (via T/T, Credit Card or e-checking) and the refund processing time.

 

 

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