< Back to list

How to make the refund process faster?

If you have reached refund agreement with the supplier, Alibaba.com will deduct money form the supplier's account automatically within 7 business days on the condition that there is enough money at the supplier's account to refund. But if the refund process still does not start in 7 business days after the refund agreement reached, maybe something goes wrong with the seller's account, and you are suggsted to contact the supplier or the Alibaba.com service team for help.

Remark: After the refund process starts, it usually takes 3-7 business days for the money to go back to your bank account for T/T refund, 12 business days for Credit Card refund, and 3-4 business days for e-checking refund.



Is this information useful?

Thank you for your feedback!