How do I bind security phone to my account?
To bind phone number to your account and enable SMS verification, you need to complete the verification via email first.
If you have no access to your account: seek help from Alibaba.com Customer Service.
If you have access to your account: go to My Account, click Enter Mobile Number and enter the phone number. Follow the guides to finish binding.
What can I do if I failed to sign into my account?
What can I do if I forgot my password?
What can I do if my account was deactivated?
Why cannot I receive the Email verification code?
Why cannot I receive the SMS verification code?
Is this information useful?