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What can I do if refund is processed but my paying credit card is closed?

Sorry that Alibaba.com can only proceed the refund of the Trade Assurance order to the original paying credit card for security reasons.

If the credit card you used to pay is closed or invalid, you need to contact your issuing bank for further assistance to get the refund.

Note: It takes about 10 working days to receive the refund via credit card after refund initiated.

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