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How do I cancel a dispute for my Trade Assurance order?

You can cancel dispute ANYTIME after submitted, whether escalated to Alibaba or not.

1. Go to "Orders" - "All Orders", find the order, and click 'View More' to order details page.

2. Click 'View refund application' and 'cancel Refund Request'.

When will my dispute case be solved for Trade Assurance order?

How long does it take for me to receive the refund for Trade Assurance order?

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