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How do I cancel a dispute for my Trade Assurance order?

To cancel a dispute for your Trade Assurance order, please take the steps below:
1. Go to "Orders" - "All Orders". 

2. Find the order and click "View Refund Application".

3. Click "Cancel Refund Application" if you have not escalated the dispute.

If you have already escalated the dispute, dispute team will email you. Please respond to the dispute that you want to cancel the dispute when dispute agent contacts you. After that, they will cancel it for you. 

How to check the refund status of the Trade Assurance order?

When will my dispute case be solved?

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