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How can I complain about photo theft from my website?

If your are supplier outside China Mainland , please follow the following steps to submit IPR ( Intellectual Property Rights) complaint:
1. Go to IPR system, click Register to register an account (if already registered one, simply click Sign in).


2. After clicking Register, create a New IP Protection Platform Account and submit.


3. Enter the basic information and upload documents for customer identity verification.

Once your documents are uploaded, the complaint status changes to "Pending verification". And it usually takes 3-5 business days for us to verify your documents.

4. After approval of the aforesaid, you can submit the allegedly infringing listings (under "Submit a complaint" of "Complaint Submission") and link them to the IPR previously verified (under "Pending Submissions"). Once the infringing listings have matched the IPR concerned, your claim will be submitted for processing automatically. 

However, if you are supplier in mainland China, please report suspicious activity in the product detail page. Please click here to learn "How do I report the suspicious activity".

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