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How do I delete verification phone number?

You are not allowed to delete verification phone by yourself. If you do want to delete it, check your situation and follow the corresponding guide below:

Scenario 1: If your account was originally registered on Taobao,Alipay,or 1688 etc.,to delete verification phone,you need to contact the corresponding platform's customer service team.

Scenario 2: If you are our Global Gold supplier member, connect customer service team to help you change.

Scenario 3:  If your account was originally registered on Alibaba.com, to delete verification phone, please download application form Delete SMS verification applicationNote: for individual user, please provide your personal identification, e.g. passport or driver license.

Scenario 4: If your account was bound to Gold supplier account  or was upgraded to Gold supplier before, please download application form Cancel Security PhoneThe company seal and the signature of the person in charge of the original gold account company are required. If you could not provide the required info above, we suggest you create a new account. Join free here

 

How do I change verification phone if my old phone is no longer in use?​

 

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