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How do I delete verification phone number?

Currently you are not allowed to delete verification phone number which bound with your Alibaba.com account by yourself, please follow the corresponding guidance below:

If you are FREE Member:

To delete verification phone number, please download the application form, fill all required information then contact Customer Service Team with below documents:

Personal user: 1. Above application form to delete verification phone. 2. The photo of your passport/Identity card/driving license etc.(For account ownership confirmation only)

Company user: 1. Above application form to delete verification phone. 2. The photo of your business license (For account ownership confirmation only)

If you are Global Gold Supplier:

Please visit here to get more support.

How do I change verification phone if my old phone is no longer in use?

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