How do I delete verification phone?
Please be advised that you are unable to delete verification phone by yourself. If you do want to delete verification phone,please carefully read and fill in the form attached below and then contact our customer service representative to delete it for you.
Scenario 1: If your account was originally registered on Taobao,Alipay,or 1688 etc.,to delete verification phone,you need to contact the corresponding platform's customer service team.
Scenario 2: If you are our global gold supplier member,please click here to connect our customer service representative to assist you on how to change verification phone.
Scenario 3: If your account was originally registered on Alibaba.com, to delete verification phone,please download application form here: Cancel Security Phone-normal free membership.Note: If you are individual user,please provide us with your personal identification，e.g. passport or driver liscense.
Scenario 4: If your account was bound Gold supplier account or was upgraded to Gold supplier before, please download application form here: Cancel Security Phone. The company seal and the signature of the person in charge of the original gold account company are required when fill in the form. If you could not provide the required form above, we suggest you create a new account. Join free here
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