When I tried to sign in, I received an error message saying "Your account name or password is incorrect". What can I do?
a. If you forgot your registered email address, click here to contact our LiveChat Service Team
b. If you forgot your password, you can click here to change your password.
How do I change password? please click here.
If you still cannot sign in after trying steps above, click here to contact our LiveChat Service Team.
Is this information useful?