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Why can’t I receive the verification code?

Email verification code not received:

  • Your email code may take up to 10 minutes to arrive (depending on your email service provider), please do not repeat clicking.
  • Please check if your mailbox works or if it goes to trash/spam folder or your mail inbox is full.
  • Network anomalies may cause loss of messages, please re-submit request or try again later with different browsers or with browser cookies cleared.
  • Check with your email operator to see if verification code email has been blocked

Text/SMS verification code not received:

  • Your text code may take up to 10 minutes to arrive (depending on your local mobile operator), please do not repeat clicking.
  • Network anomalies may cause loss of messages, please re-submit request or try again later with different browsers or with browser cookies cleared.
  • Please check if your mobile phone is out of service or blocking our messages or message inbox is full.
  • You may also try to click "Get a verification code again" or move your SIM card to another mobile phone and try again:

         

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