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Why can’t I receive the verification code?

Email verification code not received

  • 1. Your text code may take up to 10 minutes to arrive (depending on your local mobile operator), please do not repeat clicking.
  • 2.Network anomalies may cause loss of messages, please re-submit request or try again later with different browsers or with browser cookies cleared.
  • 3. Please check if your mobile phone is out of service or blocking our messages or message inbox is full.
  • 4. You may also try to move your SIM card to another mobile phone and try again.

Text/SMS verification code not received

1. Your text code may take up to 10 minutes to arrive (depending on your local mobile operator), please do not repeat clicking.

2. Network anomalies may cause loss of messages, please re-submit request or try again later with different browsers or with browser cookies cleared.

3. Please check if your mobile phone is out of service or blocking our messages or message inbox is full.

4. You may also try to click "Get a verification code again" or move your SIM card to another mobile phone and try again:

 

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