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Why cannot I place a Trade Assurance order?

Before you want to place a Trade Assurance order on Alibaba.com, kindly be sure that the supplier supports Trade Assurance. Generally, there is a Trade Assurance icon in his minisite if he has applied for Trade Assurance: TA-图标.png.

If the supplier supports Trade Assurance and you still fail to place an Trade Assurance order on our site, please modify the information according to the error messages, like lack of required information.

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