How long does it take for me to receive the refund for Trade Assurance order?
Alibaba.com will generally refund you within 7 working days once you and your supplier reached refund solution agreement, but how long the refund may take to reach your account depends on your payment method.
Refunds for Pay Later options will be applied as payments towards your outstanding loan(s). Upon completion of the refund, the dispute will be officially closed. If there is still no refund received or in the case of Pay Later options, no payment applied towards your loan(s) after the receipt time, please feel free to contact our Live Chat service here for the further assistance, for we have 7*24 hours Live Chat Service.
Please note that remote locations may take longer time to process the refund.
How does the Dispute&Refund Process work?
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