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How long does it take for me to receive the refund for Trade Assurance order?

Alibaba.com will generally proceed th refund within 7 working days once you and your supplier reached refund agreement, but when the refund may reach your account depends on your payment method.

Refunds for Pay Later options will be applied as payments towards your outstanding loan(s). Upon completion of the refund, the dispute will be officially closed. If there is still no refund received or in the case of Pay Later options, no payment applied towards your loan(s) after the receipt time, please feel free to contact our Live Chat service for the further assistance.

Please note that remote locations may take longer time to process the refund.

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