< Back to list

How long does it take for me to receive the refund for Trade Assurance order?

Alibaba.com will process your refund within 7 business days once agreement  reached. The receipt time varies with the payment method used.

Refund for 'Pay Later' option is applied as payments towards your outstanding loan(s). Upon the refund complete, the dispute will be officially closed. If there is still no refund received or no payment applied towards your loan(s) surpassing the receipt time in the case of 'Pay Later' option, please feel free to contact our Live Chat service for assistance, and we have 7*24 hours Live Chat Service.

Is this information useful?

Thank you for your feedback!