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What can I do if my picture was misused by someone else?

Sorry to learn that your products pictures were misused by others. Alibaba.com will definitely do our best to assist you.

If your account is an International free member account:
1. Registering an account for free

2. Signing in and click IPR submission
3. Completing the basic information and uploading relevant documents to the system for our verification

Once your documents are uploaded, the record will be shown under "IPR management" with the status "Pending verification". Please note that infringement claims cannot be submitted before the aforesaid verification is approved (although you may submit allegedly infringing listings whilst your IPR is "Pending verification", it doesn't mean you can submit the claim at that time)

4. After approval of the aforesaid, you can submit the allegedly infringing listings (under "Submit a complaint" of "Complaint Submission") and link them to the IPR being concerned which previously verified by us (under "Pending Submissions"). Once the allegedly infringing listings have matched the IPR being concerned, your claim will be submitted for processing automatically.

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