< Back to list

Why cannot I receive the verification code email?

If you do not receive verification code, please check the following situations:

  • 1.Your email code may take up to 10 minutes to arrive (depending on your email service provider), please do not repeat clicking.
  • 2. Please check if your mailbox works or if it goes to trash/spam folder or your mail inbox is full.
  • 3. Network anomalies may cause loss of messages, please re-submit request or try again later with different browsers or with browser cookies cleared.
  • 4.Check with your email operator to see if verification code email has been blocked

Note:The verification code will expire after 15 mins,if it expired,please try a new one

Tips: once you successfully requested for verification code email there was a countdown below:

In case you have not requested yet, please click on "Click here to receive verification code" and check with your email inbox accordingly.

After you received the verification code, please type the verification code in the "verification code"button below and then hit "submit":

Is this information useful?

Thank you for your feedback!