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Why cannot I receive the Email verification code?

If you do not receive email verification code, please check the situations below:

1. Please check if your mailbox works, or if it goes to trash/spam folder or mailbox is full;

2. Check with your email service operator to see whether they blocked the verification code email or filtered the email as spam.

3. Please add the email address end with notice.alibaba.com to your white list and then try again.

4. Your email code may take up to 10 minutes to arrive (depends on your email service operator). Do not repeatedly clicking;

5. Network anomalies may cause loss of messages. Please re-submit request, use different browsers, clear cookies and try again later;



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How do I change my email address?

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