< Back to list

Why was my account deactivated due to security reasons?

Sorry to hear that your account is temporarily unavailable because of a recently completed security check. The said security check is taken at random for all the members. It is regularly run by Alibaba to ensure that our website is a safe trading environment both for you and your business partners.

If you want to reactivate your account, please click  here to learn more.

What can I do if my account was deactivated?

Is this information useful?

Thank you for your feedback!