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How can I reactivate my account?

To reactivate your account, please check why it was deactivated first. The deactivation reasons include: 
1) deactivated by yourself
2) deactivated due to security reasons
3) deactivated by Aliexpress

Scene 1: Deactivated by yourself
1. Please sign in your account.
2. Click "click here" button on the login page.

Scene2: Deactivated due to security reasons
If your account was deactivated due to security reasons as below, please click "Appeal for account reactivation" button to appeal for reactivation online and submit the required documents. After that, please wait about 3-5 business days for us to review your appeal.

appeal.png

If there is no "appeal for account reactivation" nor "Click here" button, please go to Alibaba.com Customer Service.

Scene 3: Deactivated by Aliexpress
Please contact  Aliexpress service team directly.

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