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How can I reactivate my account?

Please be advised that your account may be deactivated due to different reasons.

If your account was deactivated due to reasons on Aliexpress,please click here to chat with Aliexpress customer service agent to reopen it.
The Customer Service Team is online 24/7.

If your account was deactivated due to security reasons as below, please click "Appeal for account
reactivation" button to appeal for reactivation online and submit the required documents. After that please wait about 3-5 business days for us to review your appeal.


If you previously deactivated your account,please click on “click here”as below after you sign in to reactivate it.

If there is no button for you to "appeal for account reactivation" or "Click here" button to reactivate, please connect our live chat service below and a real representative will assist you.

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