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How do I cancel my membership?

If you deactivate/cancel/delete your Alibaba.com account, you will also lose access to your AliExpress.com account​ and all of your contacts and messages on both sites.

To cancel your membership on Alibaba.com, please sign into Member Profile, click "Deactivate Account" and fill out the deactivation form to cancel account.

After submitting the cancellation application, your info will be removed from Alibaba.com in 24 hours and from AliExpress.com.

Again, it has been a pleasure to have you as an Alibaba.com member and we sincerely hope you will use our services again in the future!
What can I do if my account was deactivated?

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