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What is the service fee of Trade Assurance?

The Trade Assurance service is free for buyers, Alibaba.com will not charge you. 
Please note that you need to pay a small processing fee to the bank when you make a payment. The processing fee varies by payment method, please refer to the table below:

Payment methods

Processing fee

Funds arrival time


Visa,  MasterCard

2.95% of payment (deducted automatically when buyer makes payment) for order placed on Jun.4, 2018 and forward, and 2.4% for earlier ones

2-4 working days
Note: Money will arrive immediately after payment success. Expected project launch date: July.11, 2018.


The buyer will make the payment online


US $15 per transaction (deducted automatically when the buyer makes a payment);

Free from Dec.15, 2017 to March 31, 2019

4-5 working days


Depends on region and banks. Please contact your bank for the details

3-7 working days

To be protected by Trade Assurance, please pay to the supplier's Citibank account (listed on the order detail page)designated by Alibaba.com. You can go to the Order Details page to view the Citibank account details

Please note that for the Trade Assurance order placed via "Buy now", there is currently no processing fee for Visa, MasterCard or e-Checking.

1. If you are charged more than the above fees, please check with your bank if they also deduct fees when you pay.
2. Since the transaction fees are charged by the bank, there is no document or invoice for the fees.


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