What is the difference between pre-shipment coverage and post-delivery coverage?
For the Trade Assurance orders that created since Dec 8, 2017, there is no pre-shipment coverage. Our Trade Assurance order protection service has been updated as follows:
Your orders will now be protected up to 30 calendar days after you receive the goods. This means you will now have 30 days to complete product quality inspection when you receive your goods and apply for a refund if the quality does not match the terms of the contract.
For the Trade Assurance orders that created before Dec 8, 2017, they will comply with the original order rules.
Is this information useful?