< Back to list

How long does it take for me to receive my order?

You can confirm goods receipt manually in the order system whenever you receive the goods.

If you do not confirm receipt manually within certain time as below, the system will confirm automatically.

Contract Confirmed Shipping Method

System Confirms Goods Receipt

Express

Express

15 calendar days after goods shipped out

Sea Freight

Sea Freight (to port)

45 calendar days after goods shipped out

Sea Freight (to door)

45 calendar days after goods shipped out

Air Freight

Air Freight (to port)

15 calendar days after goods shipped out

Air Freight (to door)

30 calendar days after goods shipped out

Land Delivery

Land Delivery

30 calendar days after goods shipped out

Postal Delivery

Postal Delivery

60 calendar days after goods shipped out

Please note that you can still apply for refund up to 30 calendar days after you confirm goods receipt.

When will the supplier ship my order?
When will I receive the products for my Trade Assurance order?

Is this information useful?

yes
no
Thank you for your feedback!