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Offline Orders

After finding a suitable supplier on Alibaba.com, you can negotiate and handle an order offline.


Contact the supplier

Please negotiate about order details, such as payment method and shipping method.

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1. Click the Contact Supplier button and send an inquiry to the supplier.

2. Click the Chat Now! button to chat with the supplier in real-time using our communication tool, TradeManager.

3. Contact the supplier by phone or other methods by entering the supplier’s detail page



Safe Trade Tips


Please be noted that offline orders will not be guaranteed by Alibaba.com.


1. Before entering into any transaction, please check your potential trade partner;
2. In order to build trust faster, you are kindly suggested to trade with verified suppliers on Alibaba.com who have already been inspected onsite and have Audit Reports ready to download online;
3. To secure your payment, you might consider using Secure Payment or Trade Assurance when making payment to suppliers on Alibaba.com;
4. Ask to pay for a sample to ensure the supplier's product is able to meet all your expectations.
5. To certify that the goods being produced and shipped reach quality standards, you might consider find an Inspector to assist you when you trade with China mainland supplier.

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