How long does it take for me to receive the refund for Trade Assurance order?
Refund receipt time includes:
1) 7 business days to initiate refund;
2) receipt duration (varies with payment method) after refund initiated.
Alibaba.com initiates the refund process in 7 business days after agreement reached. After refund initiated, it takes extra time to receive, and the receipt time varies with the payment method.
Refund for 'Pay Later' option is applied as payments towards your outstanding loan(s). Upon refund completes, the dispute will be officially closed. If there is still no refund received or no payment applied towards your loan(s) surpassing the receipt time in the case of 'Pay Later' option, please contact our Live Chat service for assistance.
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