Does Alibaba.com guarantee my transaction?
In order to get protection, we strongly recommend placing orders online. In this way, we can help you track your order and provide a refund in case of a dispute.
You can either place an online order using Trade Assurance or Secure Payment services:
- Trade Assurance covers buyers on Alibaba.com with 100% payment protection with their selected Trade Assurance suppliers.
- Secure Payment protects your payment until you have confirmed receipt of the goods.
Always be cautious of using untraceable wire service transfers with suppliers that you do not know.
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