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How to enable SMS Verification?

Account theft has now become a common problem plaguing many online portals. Account safety has always been a top concern at Alibaba.com because account theft not only harms our members' interests but also tarnishes our own reputation.

To upgrade your account security level, we sincerely recommend you to bind your account with your mobile number if you haven’t by following the guidance as below:

1) Please login to your main account and go to My Alibaba-Account-Manage Verification Phones or directly go to the link:
http://us.my.alibaba.com/user/account_settings.htm

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2) 
Choose by “Email Verification” and click “Verify” button.
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3) 
Click to get verification code. The code will be delaying sent to your login email ID. Please find the code in your email inbox and then input the six digits and click “Submit”.
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4) 
Choose your country, put your mobile number and then request for code. The code will be sent to your mobile.
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5) 
You will bind the mobile with the account successfully after entering the verification code.
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Please note when you bind your admin account’s mobile number, if your sub-accounts never bound with mobile number before, they will automatically bound with the admin account’s mobile number. 

If admin account would like to change the bound mobile number, please click here to learn the process.
If sub-account would like to change the bound mobile number, please click here to learn the process.

 

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