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How long does it take for me to receive the refund for Trade Assurance order?

Alibaba.com will process your refund within 7 business days once the agreement is reached. The receipt time will vary by the payment method you used, you could check the below table:

Payment Method Receipt Time
Credit Card 12 business days(may take more than 12 business days in some remote areas)
e-Checking 3-4 business days
T/T 3-7 business days

Upon completion of the refund, the dispute will be officially closed. If there is still no refund received after the receipt time, please feel free to contact our Live Chat service here for the further assistance, for we have 7*24 hours Live Chat Service.

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