< Back to list

How long does it take for me to receive the refund for Trade Assurance order?

Alibaba.com will process your refund within 7 business days once the agreement is reached. The receipt time will vary by the payment method you used, you could check the below table:

Refunds for Pay Later options will be applied as payments towards your outstanding loan(s). Upon completion of the refund, the dispute will be officially closed. If there is still no refund received or in the case of Pay Later options, no payment applied towards your loan(s) after the receipt time, please feel free to contact our Live Chat service here for the further assistance, for we have 7*24 hours Live Chat Service

Is this information useful?

Thank you for your feedback!