When will I receive the products for my Trade Assurance order?
You can find the expected delivery time on the order details page. Once the supplier shipped your order, the delivery information will be updated there.
1. Go to Order-All Orders, find the order and click View More to order detail page.
2. On order detail page, find Shipment terms, and you can see the expected shipment date. And any logistics updates also show.
If you want to know more precise information about your shipment, please contact the supplier.
Usually, it needs to take 23 days for airfreight, 45 days for sea transportation, and 60 days for land transportation.
If no response from supplier about shipment update, you could open dispute online and alibaba will step in to help handle it after case escalation.
When will the supplier ship my order?
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