< Back to list

If I am not satisfied with the pre-shipment product quality, can I claim a refund?

If you choose pre-shipment product quality protection, please check the quality of your products before shipment. If the product quality does not meet the standards agreed upon in your contract, please open a dispute before shipment to ask for the refund.

open a dispute.png

Is this information useful?

yes
no
Thank you for your feedback!