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Can you provide some examples and advice to help me avoid fraud?

Scenarios: Advice:

1. Fake Gold Suppliers: Scammers pretend to be representatives of legitimate companies to cheat buyers.

1. Ask the supplier to provide their Alibaba.com minisite address. Search their company name on a regular search engine and compare the contact info with the information published on Alibaba.com. 

2. Always use Trade Assurance or Secure Payment Services. If a dispute arises, Alibaba.com will mediate.

2. Low Price Trap: Some suppliers will offer extremely low prices to attract buyers. After receiving payment, they will raise their price or demand buyers to place a larger order.

1. Be careful if the quoted price is extremely low  - anything more than 50% off the listed market price might be a scam.

2. Making full payment upfront is risky. 

3. Demanding More Money After Order Payment: The fake supplier will find excuses to get the buyer to add more money to the original order value. This could include saying their products were detained by customs and asking the buyer to pay more to have the products released. Or they may claim your order hasn’t met their MOQ (Minimum Order Quantity) and ask you to order more.

Be careful and use common sense to make your own decisions when you are confronted with such situations with your seller.

4. Receiving Malfunctioning Goods

1. Perform a detailed inspection of the company before you start trading with them. It’s best to check the goods at a third-party site such as a customs warehouse. This will protect your interests and reduce the risks involved in international trade.
2. Use a secure payment method, such as L/C for shipping. Sign a business contract with your trading partner. Ask for a written guarantee ensuring the products you order will be of the same quality as the samples you received. If you have to request a refund or file legal charges against the company, this will be strong evidence.


5. Avoid Email Account Theft

1. The recipient’s name should be the same as the company name. The bank accounts for deposit and balance should also be the same. If the bank accounts are changed, contact the supplier by TradeManager before making any payments.

2. Be careful of any small changes in the email address. Hackers can access your email, watch the online activity between you and your supplier and then use a different email address when it comes to payment. The hacker may ask you to pay the money to a different bank account.

6. Chemical Products Fraud:

1. The buyer receives an item that is completely different from the item they ordered. For example, a buyer might purchase hydrochloric acid and receive pure water instead.

2. The goods received are of an unacceptably low quality. For example, a buyer might order pure chemicals and receive impure chemicals instead.

1.Ask for a sample. 
Keep a sample and an analysis confirmed by both parties. Ensure products follow all laws and regulations of both import and export countries. To avoid issues at customs, remind the supplier to prepare all necessary certificates.


2. File a complete pro forma invoice. File a pro forma invoice and describe the products clearly, including chemical composition, concentration percentage, efficiency, guarantee period, etc. Include other agreements like delivery, payment, inspection parties and methods, replacement and arbitration.

3. Inspect chemical products carefully. Check chemical products before shipping. Never approve customs clearance before you are sure the goods are correct. You can arrange for customs officers or third-party inspectors to make an onsite inspection and issue the certificate - it's usually worth the expense.

4. Do not pay 100% in advance. 

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