Product Listing Policy
Product Listing Policy
1. General Prohibitions
3. Counterfeit Currency and Stamps
4. Crude Oil
5. Contracts and Tickets
6. Credit Cards
7. Drugs&Associated Paraphernalia
8. Ethnically or Racially Offensive Material
9. Event Ticket Resale Policy
10.Faces, Names and Signatures
12.Firearms, Ammunition, Weapons, Explosives
13.Gold, Silver and Other Precious Metals
14.Government IDs, Licenses and Uniforms
16.Human Parts and Remains
19.Mailing Lists and Personal Information
20.MEDICAL AND HEALTHCARE SERVICES
24.Pornographic Materials or Adult Materials
25.Posting an Advertisement for the Sole Purpose of Collecting User Information or Raising Money
26.Prescription Drugs and Devices
28.Refurbished Mobile Phones, Laptops and Computers
29.Replica and Counterfeit Items
30.Satellite and Cable TV Descramblers
33.Stocks and Other Securities
36.Transit Related Items
37.Unauthorized Copies of Intellectual Property
38.Used Clothing and Cosmetics
39.Veterinary Products and Drugs for Animals
40.Wildlife and Animal Products
1. GENERAL PROHIBITIONS:
1.1 You may not post or sell any item that is restricted or prohibited by a federal, state or local law in any country or jurisdiction. Please be aware that the www.alibaba.com and www.aliexpress.com websites (each a "Site") functions as a global marketplace, thus the selling or posting of items may be prohibited because of laws outside of the jurisdiction where you reside. Below, we have listed some categories of prohibited or restricted items. However, this list is not exhaustive; you, as the seller, are responsible for ensuring that you are not posting an item that is prohibited by law in any jurisdiction.
1.2 Alibaba.com has chosen to also prohibit the posting of other categories of items which may not be restricted or prohibited by law but are nonetheless controversial including:
(a) Items that encourage illegal activities;
(b) Items that are racially, religiously or ethnically derogatory, or that promote hatred, violence, racial or religious intolerance;
(c) Giveaways, lotteries, raffles, or contests;
(d) Stocks, bonds, investment interests, and other securities;
(e) Pornographic materials or items that are sexual in nature;
(f) Items that do not offer a product or service for sale, such as advertisements solely for the purpose of collecting user information.
1.3 Alibaba.com, in its sole and exclusive discretion, reserves the right to impose additional restrictions and prohibitions.
2.1 Artifacts, cultural relics, historical grave markers, and related items are protected under the laws of the PRC, the United States, and other jurisdictions and may not be posted or sold through the Site.
2.2 The trade of cultural relics (including personal collection relics), gold, silver, other precious metals, rare animals and their products from the PRC to foreign (non-PRC) parties is strictly prohibited under PRC law and is accordingly prohibited on the Site.
3. COUNTERFEIT CURRENCY AND STAMPS
3.1 Alibaba.com strictly forbids the sale and purchase of counterfeit currency and stamps, coins, bank notes, bonds, money orders, and other securities, as well as the equipment used to produce such items.
3.2 Reproductions or replicas of coins as collectible items must be clearly marked with the word "COPY", "REPRODUCTION", "REPLICA" or as otherwise required under local law.
4. CRUDE OIL
4.1 The listing or sale of crude oil by sellers and buyers located in China is prohibited on the Site.
5. CONTRACTS AND TICKETS
5.1 You are responsible for ensuring that your transaction is lawful and not in violation of any contractual obligation. Before posting an item on the Site, you should carefully read any contracts that you have entered into that might limit your right to sell your item on the Site. Some items, such as airline tickets, have terms printed on the item that may limit your ability to sell that item. In other cases, such as when you are distributing a company's products, you may have signed a separate contract restricting your ability to market the product.
5.2 Alibaba.com does not search for items that may raise these types of issues, nor can it review copies of private contracts, or adjudicate or take sides in private contract disputes. However, we want you to be aware that posting items in violation of your contractual obligations could put you at risk with third parties. Alibaba.com therefore urges that you not list any item until you have reviewed any relevant contracts or agreements, and are confident you can legally sell it on the Site.
5.3 If you have any questions regarding your rights under a contract or agreement, we strongly recommend that you contact the company with whom you entered into the contract and/or consult with an attorney.
6. CREDIT CARDS
6.1 Credit or debit cards cannot lawfully be transferred from one person to another, and therefore such items may not be listed on the Site.
7. DRUGS&ASSOCIATED PARAPHERNALIA
7.1 The listing or sale of narcotics, steroids, poppy seeds, poppy seed products or other controlled substances (including all drugs listed in Schedules I, II, III, IV or V of the Uniform Controlled Substances Act, 21 U.S.C. 801 et seq.) is strictly forbidden on the Site.
7.2 The listing or sale of drug paraphernalia, including all items that are primarily intended or designed for use in manufacturing, concealing, or using a controlled substance is strictly forbidden on the Site. Such items include, but are not limited to those items used for the ingestion of illicit substances including pipes such as water pipes, carburetor pipes, chamber pipes, ice pipes, bongs, etc.
8. ETHNICALLY OR RACIALLY OFFENSIVE MATERIAL
8.1 Postings that are ethnically or racially offensive are prohibited on the Site. Sellers and purchasers must ensure that any wording used portrays appropriate sensitivity to those who might read it in their postings, and when they are offering or purchasing potentially offensive items or services.
8.2 Occasionally, if materials are of historical value or integral to the item (such as a book title), members may use offensive words and phrases such as "Yang Guizi" in the subject and description of a posting. Alibaba.com encourages all members to treat others as they themselves would like to be treated.
8.3 Alibaba.com generally prohibits such materials promoting Nazism, the KKK, etc.
9. EVENT TICKET RESALE POLICY
9.1 Alibaba.com allows the listing of tickets to performance, sporting and entertainment events to the extent permitted by law. However, as a ticket seller, you are responsible for ensuring that your particular transaction does not violate any applicable law or the terms on the ticket itself.
10. FACES, NAMES AND SIGNATURES
10.1 Items containing the likeness, image, name, or signature of another person are prohibited, unless the products were made or authorized by the person whose likeness, image, name or signature has been used.
11. FINANCIAL SERVICES
11.1 Alibaba.com prohibits listings that offer financial services, including money transfers, issuing bank guarantees and letters of credit, loans, fundraising and funding for personal investment purposes, etc.
12. FIREARMS, AMMUNITION, WEAPONS, EXPLOSIVES
12.1 The posting of any firearms, ammunition, military ordinance, assault weapons, and related parts or accessories is not permitted on the Site. Offering for sale or purchase of firearms, ammunition, weapons to and from countries in which they are illegal is strictly prohibited and such activity will result in your account being delisted.
12.2 Alibaba.com does not permit the posting or sale of BB guns, air guns, black powder guns or muzzle-loader guns and stun guns. Replica, "look-alike," and imitation firearms under certain circumstances will be permitted only upon the express approval of Alibaba.com. Such replica and imitation items must have clear markings permanently affixed to the items to the extent required by the laws of applicable jurisdiction, and must not be readily convertible to shoot a projectile.
12.3 Weapons of Mass Destruction (WMD) and any instruction, processing, or aid of producing such weapons or materials is strictly prohibited by international law. Any violation of this policy will result in the notification of government authorities by Alibaba.com.
12.4 Knives and other cutting instruments will in most cases be permitted to be listed. Switchblade knives and disguised knives are not permitted on the Site. Alibaba.com maintains discretion over what items are appropriate and may cause removal of a listing that it deems as a weapon.
13. GOLD, SILVER AND OTHER PRECIOUS METALS
13.1 Alibaba.com does not permit listings that offer the sale or buying of gold, silver and other precious metals (not including jewelry).
14. GOVERNMENT IDS, LICENSES AND UNIFORMS
14.1 The following items may not be listed on the Site:
(a) Items that claim to be, or appear similar to, official government identification documents or licenses, such as birth certificates, drivers licenses, visas or passports. Furthermore, completed applications for such documents containing personal information may not be listed.
(b) Fake identification cards or any items that are designed for the manufacture of such cards.
(c) Articles of clothing or identification that claim to be, or appear similar to, official government uniforms.
15. HAZARDOUS MATERIALS
15.1 The posting or sale of hazardous or dangerous materials (such as explosives, radioactive materials, flammable gases, liquids and solids, and toxic substances) is forbidden on the Site.
15.2 The posting of any products containing toxic or harmful substances(e.g. toys containing lead paint) is forbidden on the Site.
16. HUMAN PARTS AND REMAINS
16.1 Alibaba.com prohibits the listing of any humans, the human body, or any human body part. Examples of such prohibited items include, but are not limited to: organs, bone, blood, sperm, and eggs.
16.2 Skulls and skeletons that are used for medical or educational purposes may be listed on the Site.
16.3 Items made of human hair, such as wigs for commercial uses, are permitted.
17.1 The listing or sale of any form of invoices or receipts (including blank, pre-filled, or value added invoices or receipts), is strictly prohibited on the Site.
18. JOB POSTINGS
18.1 Job postings from which a factory/company/institute may directly recruit employees are prohibited on the Site.
19. MAILING LISTS AND PERSONAL INFORMATION
19.1 The posting or sale of bulk email or mailing lists that contain personally identifiable information including names, addresses, phone numbers, fax numbers and email addresses, is strictly prohibited. Also prohibited are software or other tools which are designed or used to send unsolicited commercial email (i.e. "spam").
20. MEDICAL AND HEALTHCARE SERVICES
20.1 Alibaba.com prohibits listings that offer medical or healthcare services, including services for medical treatment, rehabilitation, vaccination, healthcheck, psychological counseling, dietetics, plastic surgery, massage, etc.
21. NON-BUSINESS INFORMATION
21.1 Alibaba.com is an online business to business information platform; personal and non-business information is prohibited.
22. NON-TRANSFERABLE ITEMS
22.1 Non-transferable items may not be posted or sold through the Site. Many items including lottery tickets, airline tickets and some event tickets may not be resold or transferred.
23. POLICE-RELATED ITEMS
23.1 The posting of law enforcement badges or official law enforcement equipment from any public authority, including badges issued by the government of any country, is strictly prohibited.
23.2 There are some limited police items that may be listed on our site, provided they observe any noted guidelines:
(a) Authorized general souvenir items, such as hats, mugs, pins, pens, buttons, cuff links, T-shirts, money clips that do not resemble badges, and paperweights that do not contain badges.
(b) Badges that are clearly not genuine or official (e.g. toy badges).
(c) Historical badges that do not resemble modern law enforcement badges, provided that the item description clearly states that the badge is a historical piece at least 75 years old or issued by an organization which no longer exists.
23.3 Police uniforms may be posted provided that they are obsolete and in no way resemble current issue police uniforms. This fact must be clearly stated within the posting description.
24. PORNOGRAPHIC MATERIALS OR ADULT MATERIALS
24.1 The posting or sale of pornographic materials is strictly prohibited, as it violates laws in many countries. While pornography is difficult to define and standards vary from nation to nation, Alibaba.com will generally follow guidelines accepted in Hong Kong and the mainland China. Alibaba.com strictly prohibits items depicting bestiality, rape sex, incest, or sex with graphic violence or degradation.
24.2 In determining whether listings or information should be removed from the site, we consider the overall content of the posting, including photos, pictorials, and text.
24.3 Alibaba.com does not permit the sale of SM products. Novelty sexually explicit items, including various types of toys, collectibles, or food items in the shape of genitalia and primarily intended for adult buyers are permitted in the appropriate category.
25. POSTING AN ADVERTISEMENT FOR THE SOLE PURPOSE OF COLLECTING USER INFORMATION OR RAISING MONEY
25.1 Alibaba.com is the ideal site for business to business commercial transactions. Honesty and high ethical standards is what we represent. Postings on this site should clearly represent the item being sold. If your objective is otherwise, we ask that you seek out other websites to carry on the business activity you seek to perform.
26. PRESCRIPTION DRUGS AND DEVICES
26.1 Alibaba.com does not permit the posting of any controlled drugs or items that are prescribed by licensed practitioners authorized to dispense same. If you are uncertain as to the permissibility of your item, please contact Alibaba.com prior to posting.
26.2 Alibaba.com also does not permit the posting of unauthorized medical devices such as ear candles.
27. REAL ESTATE
27.1 A real estate posting allows buyers to contact the seller to get more information and express interest about the property listed. Before you post a listing relating to sale or purchase of real estate, you must ensure that you have complied with all applicable laws and regulations
28. REFURBISHED MOBILE PHONES, LAPTOPS AND COMPUTERS
28.1 Under PRC law, the sale and purchase of refurbished mobile phones, laptops and computers is prohibited on the Site.
29. REPLICA AND COUNTERFEIT ITEMS
29.1 Listing of counterfeits, non-licensed replicas, or unauthorized items, such as counterfeit designer garment, watches, handbags, sunglasses, or other accessories, is strictly prohibited on the Site.
29.2 If the products sold bear the name or logo of a company, but did not originate from or were not endorsed by that company, such products are prohibited from the Site.
29.3 Postings of luxury brand products are permitted if a certificate of authorization has been issued by the luxury brand owner.
29.4 Postings offering to sell or purchase replicas, counterfeits or other unauthorized items shall be subject to removal by Alibaba.com. Repeated postings of counterfeit or unauthorized items shall result in the immediate suspension of your membership.
Click here to learn more about Alibaba.com's policy on replica and counterfeit items.
30. SATELLITE AND CABLE TV DESCRAMBLERS
30.1 Descramblers or other items that can be used to gain unauthorized access to television programming (such as satellite and cable TV), internet access, telephone, data or other protected, restricted, or premium services are prohibited. Stating the item is for educational or test purposes will not legitimize a product that is otherwise inappropriate. Some examples of items which are not allowed include:
(a) Smart Card Programmers;
(b) Smart Cards;
(c) Descramblers; and
(d) Hardware or Software DSS Emulators.
30.2 Similarly, information on "how to" descramble or gain access to cable or satellite television programming or other services without authorization or payment is prohibited. Alibaba.com's policy is to prohibit any encouragement of this type of activity.
31.1 Academic Software
(a) Academic software is software sold at discounted prices to students, teachers, and employees of accredited learning institutions.
(b) On the Site, please do not list any academic software unless you are so authorized. Postings violating Alibaba.com's academic software policy may be deleted prior to publication.
(c) For postings of academic software on behalf of an authorized educational reseller or an educational institution, such licensure must be stated conspicuously in the postings, including selling leads, Products and companies. A certificate of authorization issued by the authorized educational reseller (or the educational institution) also must be provided to Alibaba.com.
31.2 OEM Software
(a) Do not list "OEM" or "bundled" copies of software on the Site unless you are selling it with computer hardware. Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.
32. SPY EQUIPMENT
32.1 The listing or sale of spy equipment, such as equipment used for wiretapping, is not permitted on the Site.
33. STOCKS AND OTHER SECURITIES
33.1 Alibaba.com does not permit the listing or sale of stocks, bonds, credit, investment interests, or other securities.
34. STOLEN PROPERTY
34.1 The posting or sale of stolen property is strictly forbidden on the Site, and violates international law. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments.
33.2 Alibaba.com supports and cooperates with law enforcement efforts involving the recovery of stolen property and the prosecution of responsible individuals. If you are concerned that the images and/or text in your item description have been used by another Site user without your authorization, or that your intellectual property rights have been violated by such user, please contact our service team at firstname.lastname@example.org.
35. TEXTILE QUOTA
35.1 The offering for sale or purchase of textile quota is prohibited on the Site
36. TRANSIT RELATED ITEMS
36.1 The following items related to the commercial airline and public transportation industries may not be listed on the Site:
(a) Any article of clothing or identification related to transportation industries, including but not limited to, commercial airline pilot's uniforms, flight attendant's uniforms, airport service personnel uniforms, uniforms related to railway industries, and uniforms of security personnel of public transport industries. Vintage clothing related to commercial airlines or other public transport may be listed on the Site provided that the item description clearly states that the item is at least 10 years old, is no longer in use by the airline or other public transport authority and does not resemble any current uniform.
(b) Manuals or other materials related to mass commercial public transportation, including safety manuals published by commercial airlines or entities operating subways, trains or buses. Such items may only be listed if the description clearly states that the material is obsolete and no longer in use by the airline or other transit authority.
(c) Any official, internal, or non-public documents.
37. UNAUTHORIZED COPIES OF INTELLECTUAL PROPERTY
37.1 The listing or sale of unauthorized (pirated, duplicated, backup, bootleg, etc.) copies of software programs, video games, music albums, movies, television programs, photographs or other protected works is forbidden on the Site.
38. USED CLOTHING AND COSMETICS
38.1 Used undergarments may not be listed or sold on the Site. Other used clothing may be listed, so long as the clothing has been thoroughly cleaned. Postings that contain inappropriate or extraneous descriptions will be removed.
38.2 The listing or sale of used cosmetics is prohibited on the Site.
39. VETERINARY PRODUCTS AND DRUGS FOR ANIMALS
39.1 Prescription veterinary products and drugs may not be listed on the Site.
40. WILDLIFE AND ANIMAL PRODUCTS
40.1 The listing or sale of any animal (including any animal parts which may include pelts, skins, internal organs, teeth, claws, shells, bones, tusks, ivory and other parts) protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or any other local law or regulation is strictly forbidden on the Site.
40.2 The listing or sale of shark fins and products made from any part of shark fins is prohibited on the Site.
40.3 The listing or sale of products made from cats or dogs, including pelts, skins, fur, meat, is prohibited on the Site.
40.4 The listing or sale of poultry, livestock and pets for commercial purposes is permitted on the Site.
NOTICE: This list should not be considered exhaustive in nature and shall be updated on a continuous basis. If you are unsure about the product you wish to list with the Site in regard to its appropriateness or legality, please contact our customer services department at http://www.alibaba.com/help/contact-us.html#askquestion.
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